Returns and exchanges of unused merchandise are accepted within 7 days of purchase. Customer is responsible for associated shipping costs unless product is defective.
How to process a return:
Send an e-mail to email@example.com with a brief explanation of your return and include your order number.
Once your return is authorized by Pipolli, you will receive the address where you should send your package.
Returns must be sent prepaid, via a trackable carrier. Pipolli is not responsible for return shipping costs, international duties and taxes, shipping loss, or damage of returned goods.
Your account will be credited, less any shipping costs, within 7 days of return receipt. You will be emailed a return confirmation at that time.
We reserve the right to reject any returns that do not comply with the conditions stated above. If your package is not accepted, it will be sent back to you at your expense and a refund will not be granted.
For any questions or concerns regarding the return process, please email us: firstname.lastname@example.org
Items will be shipped within 3 business days of receiving payment.
US orders will ship via USPS Standard Mail (delivery in 3-6 business days) or Priority Mail (delivery in 2-3 business days)
International orders will ship via USPS Priority Mail International (delivery can range from 1-4 weeks).
Tracking information available for US orders only. Customers outside the US are responsible for any customs fees, duties, VAT, etc.
If there are any issues with the content of your package due to shipping problems or if your package was lost please contact us and we’ll do our best to resolve the situation.